Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in Baltimore: What to Know First
We provide independent Famco fireplace services throughout Baltimore, from Federal Hill to the neighborhoods north of Patterson Park. Most Famco repairs we book are completed in a single visit, with upfront pricing agreed before we start. We’re not here to sell you a full fireplace replacement when a damper rebuild or firebox reline will do the job.
This page is for homeowners who already own a Famco gas fireplace, wood-burning unit, or insert and need honest service from people who know the product line. If the flue is right, the fire takes care of itself. Call (410) 849-6273 - a live person answers, any hour, any day.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
- Famco FMI Direct Vent gas fireplaces - the 42-inch and 36-inch units common in Canton rowhouse renovations often develop delayed ignition from clogged burner ports. Baltimore’s harbor humidity accelerates corrosion on the pilot assembly. We pull the burner, clean every orifice with a numbered drill set, and replace the pilot if the thermopile output has dropped below 325 millivolts.
- Famco wood-burning zero-clearance fireboxes - the refractory panels in the 36 Elite and 42 Elite series crack diagonally after repeated thermal cycling, especially when homeowners burn green oak or skip annual sweeping. We source factory-matched panels or, when Famco has discontinued a pattern, we fabricate from HeatShield Cerfractory foam at a lower cost with comparable heat resistance.
- Famco fireplace inserts with blowers - the variable-speed motors on the 1600i and 1800i models seize after 8-12 seasons because the factory gaskets harden and let combusted air recirculate through the motor housing. We replace the motor with an OEM-equivalent from Packard or Fasco, and we seal the housing with high-temp silicone so the replacement outlasts the original.
- Famco top-sealing dampers - the cable-driven models installed on pre-2010 Baltimore chimneys corrode where the cable exits the cap. Salt air from the harbor doesn’t help. We retrofit with a stainless steel cable assembly or, if the flue is oval and the damper frame is warped, we recommend a Gelco lock-top replacement with a lifetime warranty on the cast-aluminum frame.
- Famco gas log sets with remote receivers - the 24-inch and 30-inch vented sets lose flame height consistency when the remote receiver’s solenoid weakens. Homeowners in Roland Park and Guilford often report this first as “the logs just look smaller.” We test gas pressure at the valve, replace the solenoid if it’s drawing under 200 milliamps, and verify the thermocouple is seated deep enough in the pilot flame.
Our Famco Fireplace Services Process
- 1
Call and schedule. A live person answers (410) 849-6273, 24 hours a day. We ask the model number, age, and symptoms. If you don’t know the model, we walk you through finding the rating plate.
- 2
Level-2 camera inspection. Our technician arrives uniformed and background-checked. We run a camera up the flue, photograph the firebox from every angle, and record gas pressure and draft readings. You see the photos; we give you a plain-English verdict.
- 3
Parts decision. If Famco still stocks the part, we quote OEM. If the part is discontinued or back-ordered past burning season, we present a quality aftermarket option from our DuraFlex, HeatShield, or Gelco inventory, with the trade-offs explained.
- 4
The repair. Most Famco jobs finish in one visit. We protect your floors, work with the gas off and locked out, and test every safety control before we leave.
- 5
Written documentation. You get photos, readings, and a description of what we did. The 90-Day Done Right Promise covers the work - in writing, no arguing.
- 6
Cleanup and follow-up. We haul away old parts. If we replaced a refractory panel or firebox component, we call in 30 days to confirm the surface is curing properly.
What Famco Fireplace Services Costs in Baltimore
| Service | Typical Range | What Moves the Price |
|---|---|---|
| Famco gas fireplace tune-up and safety check | $89-$175 | Accessibility of the burner; whether blower removal is needed |
| Famco pilot assembly replacement | $220-$340 | OEM vs. aftermarket; whether the gas valve also needs rebuilding |
| Famco refractory panel replacement (per panel) | $280-$450 | Panel size; factory match vs. HeatShield fabrication |
| Famco damper repair or replacement | $195-$520 | Cable repair vs. full lock-top conversion; flue shape and height |
| Famco insert blower motor replacement | $340-$495 | Motor brand; whether housing gaskets are replaced |
| Famco fireplace conversion (gas to wood or reverse) | $1,800-$3,400 | Liner requirements; gas line capping or extension; permit scope |
We do not quote over the phone for firebox rebuilds or conversions - every chimney in Baltimore is different, and we won’t guess. The estimate is free, and the number we give is the number on the invoice.
Why Baltimore Homeowners Call Hearthstone Chimney Co. for Famco Work
We’ve been answering the phone with a live person for over 42 years. Russell Haines learned the trade at Los Angeles Trade-Technical College, but it’s Baltimore’s older brick chimneys and Famco installs from the 1990s and 2000s that have kept our crew busy. We carry DuraFlex liners, HeatShield resurfacing materials, and Gelco caps so we’re not waiting on a single supplier when your fireplace needs work before the first cold snap.
Our technicians are background-checked and uniformed. Most jobs finish in one visit. The 90-Day Done Right Promise means if it’s not right, we come back - in writing, no arguing. That’s the Keystone Standard: Krafted right, Every time, Your home first, Standing behind it.
FAQs
No. As an independent Famco service provider, we use OEM or equivalent parts and document every step, which satisfies warranty requirements. We are not affiliated with or authorized by Famco, but we know their documentation standards and meet them. Call (410) 849-6273 if you need a service record for a warranty claim.
Common Famco parts we stock locally arrive in 2-4 business days if we need to order. Discontinued refractory patterns or pre-2005 burner assemblies may take 7-10 days; in those cases we present a quality aftermarket alternative from HeatShield or Gelco so you’re not waiting past burning season. We always confirm the timeline before you book.
Most Famco units built after 1995 are worth repairing if the firebox is structurally sound and parts remain available. We recommend replacement when the steel firebox is warped or rusted through, or when three major components have failed and the repair total exceeds 60% of a new unit installed. Our camera inspection shows you exactly what you’re working with - no guesswork.
Gas Famco fireplaces need annual inspection and cleaning of the burner, pilot, and blower. Wood-burning Famco units need sweeping once per cord of wood burned, or annually minimum, per Baltimore County fire safety guidance. Skipping service risks delayed ignition, carbon monoxide spillage, or flue-destroying creosote buildup. Call (410) 849-6273 to schedule - estimates are free.
Yes, we’ve converted both directions in Baltimore rowhouses and detached homes from Roland Park to Highlandtown. Gas-to-wood requires a lined flue sized to the firebox and combustion air per code; wood-to-gas needs a proper gas log set or insert with sealed venting. We pull permits, pass inspection, and document everything. The exact scope and price depend on your chimney’s condition, which we determine during our free estimate.
Written by Russell Haines, Owner, Hearthstone Chimney Co. at Hearthstone Chimney Co., serving Baltimore and nearby areas.





Before
After
Before
After
Before
After